Privacy Policy
How we collect, use, and protect your personal and health information.
Effective date: September 16, 2026
Our Commitment
MindBridge Counseling and Psychological Haven (“MindBridge,” “we,” “us,” or “our”) is committed to protecting your privacy and handling personal and health information responsibly, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
Information We Collect
We may collect contact details, appointment information, information you submit through our website or Client Portal, and clinical information you choose to share in the course of care.
How We Use Your Information
- To respond to questions and coordinate appointments
- To provide counseling, assessment, teletherapy, and related services
- To maintain appropriate clinical and administrative records
- To protect the security and integrity of our services
- To meet legal and professional obligations
Confidentiality of Clinical Information
What you share with your psychologist is treated as strictly confidential, consistent with ethical standards of psychological practice in the Philippines. We do not disclose clinical information without written consent except in limited circumstances required by law or necessary to prevent imminent harm.
Data Sharing and Security
We do not sell or rent personal information. Limited information may be shared with trusted service providers that support our operations and are bound by confidentiality and data-protection obligations. We use reasonable organizational, physical, and technical safeguards, including encrypted video sessions and restricted access to clinical records.
Data Retention
We retain personal and clinical records for as long as necessary to provide services and meet applicable professional and legal record-keeping standards. Records are then securely disposed of or anonymized.
Your Rights
Under the Data Privacy Act, you may have rights to access, correct, object to the processing of, or request deletion of personal information, subject to legal and professional record-keeping requirements.
Minors
For clients under 18, we obtain parental or guardian consent before providing services and collecting personal information, as required by applicable law and professional guidelines.
Cookies and Analytics
Our website may use analytics technologies to understand aggregate visitor activity. You can control cookies through your browser settings.
Contact Us
For privacy questions, email mindbridgecph@gmail.com or call +63 46 851 6514.